Technical Sales Support Mechanical Engineer

Ideal Personnel & Recruitment Solutions Limited

Milton Keynes

2 months ago

Applications closed

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Overview

Our client has a vacancy for a Technical Sales Support Engineer with a strong mechanical bias to support customers and the sales force for technical matters. Technical support will cover the mechanical product range, specialising in pneumatics, actuators and vacuums. Commercial and market awareness of company product offering, supporting sales growth by training and proactive promotion of existing and new products. The focus for this role is mechanical products.

Working hours

Hours of work are Monday to Thursday 8.30am till 4.45pm, Friday 8.30am to 3.30pm.

Key Responsibilities

Support for customer questions via phone and e-mail
Process requests for special products and variations
Analyse, check and report writing on customer product returns
New product development proposal activity
Market and competitor product analysis & understanding
Supporting sales force with customer visits and application development
Product management including training, new product introduction and supersession of discontinued product ranges

Essential Education, Skills and Experience

Degree, HNC or HND in Mechanical Engineering or related discipline
5 years plus in an engineering environment
Able to communicate proficiently via telephone and email with both internal and external customers
A methodical problem solver who is logical, organised and able to keep clear comprehensive records
Ability to clearly and effectively present technical subjects, faceto-face and via webinar
Experience working within an Engineering environment
Hands-on testing and diagnostic experience
Experience handling multiple projects with ability to prioritise, manage own time, and meet deadlines

Desirable Experience

Hands-on testing and diagnostic experience
Automation systems or system design experience
Previous experience or working within a Technical Sales Support or applications role

Benefits

They offer a competitive and attractive range of benefits which include, Private medical cover, life assurance, holiday purchase scheme and much more!

Application note

Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.

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