Pharmacy Homecare Administrator

We want talented and enthusiastic people from all backgrounds to join #TeamMWL, with us you can learn, grow and develop yourself and your career, realising your true ambitions and aspirations.

Whatever you’re looking for in your career, you’ll find it here at MWL.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs.

Are you looking for an exciting and challenging new role? Are you an enthusiastic and motivated team player who wants to work in a diverse and dynamic department? If this is you why not come and join our Pharmacy Homecare team at Mersey and West Lancashire Teaching Hospitals NHS Trust.

• To work closely with the MWL Homecare Pharmacy Team and other members of the pharmacy team to ensure safe and efficient homecare services are maintained.
• To perform routine ordering, dispensing, invoicing and administrative duties for Homecare patients.
• To maintain scanned records of prescriptions, certificates of analysis / conformity for unlicensed medicines.
• To maintain records in homecare patient database.
• To co-operate with all Pharmacy staff in the provision and development of an efficient and effective pharmaceutical service for the patients of Mersey West Lancs NHS Trust.

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

KEY DUTIES

• To receive clinically-checked homecare prescriptions and to ensure that they are sent to the appropriate homecare supplier in a timely manner.
• To liaise between homecare providers and Trust clinical teams communicating complex information to ensure that patients receive their medication in a timely manner.
• To be responsible for receiving invoices for homecare dispensed items, placing orders for these on the pharmacy computer system and dispense the items using the pharmacy computer system.
• To be responsible for communicating with external suppliers in relation to any invoice discrepancy and to take action to rectify.
• To provide complex information to the finance department in relation to orders placed which may require adjustment.
• To be responsible for maintaining records for scanned homecare prescriptions and unlicensed medication certificates of compliance / conformity.
• To maintain the homecare patient database.
• To assist in the implementation of new technology relevant to homecare.
• To assist other members of staff in the performance of an efficient and cost effective service.
• To answer phone calls, e-mails and queries from patients, medical staff and all other users of the Trust in relation to homecare services.

• National Level 3 qualification in pharmaceutical science (e.g. customer care, CIPS Foundation) or equivalent experience.
• NVQ Level 2 in Pharmaceutical Services or unit accreditation with their specialised area or equivalent.
• Good level of functional skills in Maths and English.

• Experience working in Pharmacy.
• Able to supervise others effectively and efficiently.
• Excellent IT skills covering a range of systems such as Microsoft Office, complex Excel spreadsheets and databases.
• Excellent attention to detail and ability to work safely and accurately under pressure.
• Experience of working in compliance with Standard Operating Procedures (SOPs) and training others to work under SOPs.
• Proven experience of dealing with invoice and order discrepancies.
• Experience of clerical / administrative work.
• Ability to use a range of prescribing and invoicing methods and electronic document management.
• Previous user of JAC or EMIS pharmacy systems.
• Experience of working in a pharmacy Homecare environment.

• Ability to liaise effectively with patients, staff and other senior health professionals.
• Ability to communicate effectively both verbally and in writing to a range of people.
• Advanced keyboard skills for inputting data.
• Ability to concentrate for long periods of time and able work under pressure.
• Ability to work accurately & efficiently with good attention to detail.
• Well-organised with good administrative skills including record keeping.
• Self-motivated with the ability to motivate others.
• Hardworking with a determination to overcome obstacles and understand the importance and context of the role.
• Self-motivated team player with the ability to motivate the team performance to achieve objectives.
• Reliable and well organised with good time management skills.

• Willingness to travel between sites.
• Ability to participate in the departmental rota for late, bank holiday and weekend working.
• Supportive of colleagues of all grades.

Equality, Diversity, and Inclusion

We actively cultivate a professional environment of fairness, equality, dignity, and respect for all individuals. We welcome individuals from all backgrounds and value the unique skills, perspective and experience you bring.

We are an equal opportunities employer and welcome applications from all sections of the community.

Certificate of Sponsorship

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please check your eligibility before applying for this post as we may be unable to provide sponsorship.

Disclosure and Barring Service Check

If this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.