Pharmacy Homecare Technician

To have an understanding of the homecare pathway, from deciding appropriateness of homecare registering patients, through to final processing of invoices.

Work in accordance with the homecare pathway to support the clinical teams with their homecare service.

Responsibilities include:

• Process, authorise, and receipt Homecare deliveries on the pharmacy system.
• Work in accordance with and develop services in line with the Royal Pharmaceutical Society Standards for Homecare.
• Be a point of contact within the Trust regarding medicines home delivery service for Homecare companies, Pharmacists, Clinicians, Purchasers, Contracting, and Finance.
• Co-ordinate the pharmacy homecare medicines service, prioritise and manage the workload, and resolve problems as they arise.
• Liaise with homecare service providers to review and prepare service level agreements for implementation within the Trust.
• Support service review meetings for homecare medicines management working closely with homecare companies, pharmacists, nurses, doctors, other healthcare staff, and patients.
• Assist the Pharmacy Homecare Manager in the governance of Homecare through policy and protocol development.
• Assist the Homecare Pharmacy Service Manager in maintaining and reporting of departmental Key Performance Indicators (KPIs).
• Ensure all patient-related information is secure and complies with current guidance for information governance.

Requirements:

• Qualified pharmacy technician (NVQ3) pharmaceutical sciences or other relevant qualification.
• Registered with General Pharmaceutical Council as a registered technician.
• Relevant years post-qualification experience.
• Experience working in one or more aspects of medicines management in hospital.
• Good all-round understanding of medicines management and the pharmacy service.
• Experience working with Pharmacy Computer Systems.
• Ability to plan and direct own work, use initiative, and attention to detail.
• Demonstrable ability to collect and critically analyse data.
• Good IT skills, including database and Excel, equivalent to RSA Level 3.
• Enthusiasm for using IT and developing new skills.
• Excellent interpersonal skills and rapport with colleagues.
• Good oral and written communication and presentation skills with staff at all levels of the organisation.
• Good time management skills and a demonstrable ability to plan and deliver a project to tight deadlines.
• Takes responsibility for work and delivers work on time to professional standards.
• Able to work under pressure and meet deadlines.
• Demonstrable experience of training and supervision of staff.
• Proficient data entry.

Desirable criteria:

• An NVQ Assessor.
• Experience of working in a pharmacy homecare setting.
• Report writing experience.
• Interest in formulary management.
• Formal project management training.
• Clinical audit experience.
• Demonstrable ability to develop and implement policies and procedures.
• IT skill qualification (ECDL).
• Proven influencing and negotiating skills.
• Accredited Checking Technician (ACT) Accreditation.

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country, providing a wide range of general and specialist clinical services, and is a base for medical education, training, and research.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital, and Nuffield Orthopaedic Centre in Headington, and the Horton General Hospital in Banbury.

The Trust values compassion, respect, learning, delivery, improvement, and excellence, and is committed to delivering compassionate excellence in all aspects of its work.