Service Engineer

Join the adventure at JCI as a Security Service Engineer!

We are a global leader in Engineering & Integrated Solutions, renowned for our innovation in the Fire & Security sector, boasting an impressive portfolio of brands like Tyco, ADT, WOT, Esotec, and more. This role is with our ADT brand, where we are committed to making a meaningful impact on lives worldwide. How do we achieve this? By collaborating to deliver cutting-edge security solutions, safeguarding people and the planet, and actively engaging in our communities. We thrive on tackling today’s challenges while constantly asking, “What’s next?” Be part of a dynamic team that is reshaping the future of security for homes and businesses. We’re on an exciting journey of evolution, and we want passionate individuals who share our vision of creating a safer world.

What will you do? As a Service Engineer, you will be pivotal in servicing Security Systems including Intruder Alarms, CCTV, and Access Control Systems. You will provide top-tier customer service while ensuring that systems meet industry standards. We are seeking proactive engineers who can foresee and troubleshoot issues before they arise. This is a fantastic opportunity for skilled engineers to join a high-performing team dedicated to a specific geographical area, with unmatched career advancement opportunities.

How will you do it?

• Deliver exceptional customer service, exceeding expectations and building strong relationships with clients.

• Service devices responsibly, ensuring safety and minimizing waste.

• Manage your time effectively, prioritizing jobs to enhance efficiency.

• Accurately complete necessary reports and certifications.

What do we look for? 

Essential: 

• Experience in the Fire & Security industry

• Valid driving license

• Ability to lift and climb ladders

• Previous customer-facing experience

Preferred: • Relevant industry qualifications such as 18th edition/NVQ/City and Guilds/BTEC.

Why join ADT?

We offer the perfect platform for your career growth, along with:

• Competitive salary with excellent earning potential

• Optional overtime and generous callout payments

• Exceptional travel time compensation

• Commission scheme averaging 7% of basic salary

• Pension matching up to 7%

• 25 days holiday plus bank holidays

• Company vehicle, uniform, PPE, tools, and ongoing training provided

• Industry-leading health & safety standards and an employee assistance program

• Clear career progression pathways through our newly introduced Engineering career ladder

• Join a team with an average of 20+ years of service

• Referral bonuses up to £2,000 and rewards & recognition programs.

Are you ready to take your career to the next level with JCI? Apply now and become a valued member of our Winning Team!

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