Operations Assistant

Operations Assistant
Salary: 24,500 – 25,000 dependant on experience

About Distology
Distology is a leading specialist Cyber Security Distributor, dedicated to bringing innovative and disruptive security solutions to the market. Our team of experts works closely with vendors and partners to deliver cutting-edge security technologies that protect IT and Operational Technology (OT) environments.

Overview
We’re looking for a highly organised and adaptable Operations Assistant to join our team and support day-to-day business operations. This is a varied and hands-on role that combines processing customer orders with a range of general office responsibilities. You’ll play an important part in keeping our internal processes running smoothly, supporting teams across the business, and helping to deliver excellent service to our customers and partners.

Job Requirements

Entry Requirements

• Previous experience in an administrative, operations, or customer service role is desirable
  
  
• Strong attention to detail and a proactive attitude
  
  
• Knowledge of Microsoft Office (Excel, Outlook, Word)
  
  Skills Requirements
  
  
• Excellent organisation and time management
  
  
• Strong communication and interpersonal skills
  
  
• Ability to prioritise and manage multiple tasks
  
  
• A team player with a willingness to get stuck in
  
  
• Comfortable using systems and learning new tools
  
  Job Responsibilities
  
  
• Processing customer purchase orders accurately and efficiently
  
  
• Supporting the sales and finance teams with order administration
  
  
• Managing supplier order acknowledgements and delivery updates
  
  
• Maintaining accurate records in our internal systems
  
  
• Monitoring shared email inboxes and responding to internal and external queries
  
  
• Supporting the onboarding of new suppliers and customers with documentation
  
  
• Assisting with general office duties such as handling post, booking couriers, and organising supplies
  
  
• Coordinating meeting room bookings and ensuring spaces are set up and presentable
  
  
• Working with vendors and service providers to manage office maintenance, deliveries, and equipment
  
  
• Helping to improve and document operational and office procedures
  
  
• Supporting event coordination and internal team activities where needed
  
  Job Benefits
  
  
• We value our people above everything, so the following really speaks to that:
  
  
• 25 days holiday increasing for tenure, with the ability to buy/sell allowance.
  
  
• Birthday off
  
  
• Health & wellbeing investment
  
  
• Free breakfast every day
  
  
• Learning & development opportunities
  
  
• Quarterly company values awards & travel incentives
  
  
• Service awards for tenure every year
  
  
• Cycle to work scheme
  
  
• Volunteering days
  
  
• Team socials