Senior IT Support Analyst (Nuclear Sector)

Computer Futures

Wolverhampton, United Kingdom

Last month

Applications closed

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Senior IT Support Analyst -

Highly Regulated Engineering Environment

Type: Full-time, Permanent

Clearance: Must be eligible for SC Clearance

Driving Licence: Full UK licence required

Are you an experienced Senior IT Support professional looking to step into a role where your technical expertise truly matters?

We're supporting a leading organisation in a highly regulated engineering sector that is seeking a skilled Senior IT Support Analyst to join their team.

This position offers the chance to work with cutting‑edge technologies, contribute to critical IT operations, and influence the stability and security of enterprise‑level systems.

The Role

As a Senior IT Support Analyst, you will:

Provide advanced support across hardware, software, networking, and security issues

Administer Windows Server (Apply online only)), Active Directory, Entra ID, and RBAC

Manage PAM solutions and maintain secure access controls

Support and administer Microsoft 365, including Purview, Exchange Online, and Teams

Work with VMware vSphere and Horizon VDI environments

Ensure effective patching, maintenance, and compliance across systems

Assist with backup and disaster recovery processes

Support endpoint security and patching tools

Provide network troubleshooting assistance

Lead or participate in IT projects

Maintain clear, accurate documentation

Occasionally provide out-of-hours support when required

What You'll Bring

Essential Skills & Experience

Strong experience in 2nd line or senior IT support roles within enterprise environments

Deep understanding of Windows Server, Active Directory, and Microsoft 365

Good knowledge of networking fundamentals: TCP/IP, DNS, DHCP

Hands-on experience with VMware virtualisation

Knowledge of backup and recovery processes

Awareness of security and compliance frameworks such as:

ISO 27001

Cyber Essentials Plus

CAF 2.0

Excellent troubleshooting and analytical skills

Experience supporting Autodesk software (desirable)

UK national (required to meet SC clearance criteria)

Full UK driving licence

Desirable Skills

Exposure to hybrid cloud environments (Azure/AWS)

Experience with Nutanix AHV, Hyper‑V, or Azure-based hypervisors

Experience with endpoint management tools (e.g., Intune)

Knowledge of disaster recovery planning and testing

SAP S/4HANA exposure

To find out more about Computer Futures please visit

Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC(phone number removed) England and Wales

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