Professional Services Engineer

KHIPU Networks have an exciting opportunity within their Technical department for a full-time Professional Services Engineer join the team.

Salary: Highly Competitive

Job Type: Permanent

Location: Onsite, Fleet, Hampshire, GU51 3TW. Based on Waterfront Business Park (overlooking Fleet Pond), within 3 minutes’ walk of Fleet mainline train station offering direct links into London

About Us:

KHIPU Networks is an award-winning and highly successful Cyber Security company based in the UK and Africa. We offer outstanding opportunities for candidates of all levels within a dynamic and flexible working environment.

Founded in 2005, KHIPU Networks’ ethos has always been to work in partnership with customers, to understand their environments and challenges so that we can design and deploy ‘Best-of-Breed’ solutions that enable them to meet their strategic goals.

Professional Services Engineer - The Role:

As a Security Professional Services Engineer, you will play a critical role in delivering cutting-edge security solutions to our customers. This role requires hands-on implementation, configuration, and deployment of secure network environments based on a zero-trust model.

You will be responsible for end-to-end project delivery, from scoping to final handover, ensuring the highest standards of security and performance. Your work will involve documenting detailed designs, both high-level and low-level, and creating comprehensive implementation plans. This role will also involve occasional out-of-hours work during project go-lives and cutovers.

Professional Services Engineer – Key Duties:

Solution Design & Implementation

• Design, configure, and deploy secure network environments with a focus on Zero Trust security models
  
  
• Deliver end-to-end implementations, from planning to deployment and testing, ensuring the best and most secure configurations for customers
  
  
• Create detailed technical documentation, including Low-Level Designs (LLD), High-Level Designs (HLD), and implementation plans
  
  Project Execution
  
  
• Follow the established project process, from initial scoping to final documentation and handover to support teams
  
  
• Ensure all deployments meet security standards, performance expectations, and customer needs
  
  Customer Engagement
  
  
• Travel to customer sites as required for project implementation or troubleshooting
  
  
• Conduct workshops and knowledge transfer sessions to educate customers on the solutions being delivered
  
  Documentation & Handover
  
  
• Maintain thorough and accurate documentation throughout the project lifecycle
  
  
• Develop and present project documentation, including Design, As-Built and ITP documents
  
  
• Conduct formal handover to support teams or customers upon project completion
  
  Professional Development
  
  
• Actively pursue certifications such as PCNSC and strive for CYBERFORCE Guardian status
  
  
• Stay current with industry trends, new technologies, and best practices in security
  
  Out-of-Hours Support
  
  
• Participate in go-lives and cutovers, which may involve occasional out-of-hours work
  
  Professional Services Engineer – You:
  
  Technical Skills
  
  
• Strong expertise in configuring firewalls, VPNs, and other security solutions, particularly within a Zero Trust framework
  
  
• Proficiency with Palo Alto Networks technologies, including experience with PAN-OS
  
  
• Familiarity with security concepts such as IDS/IPS
  
  
• Hands-on experience with scripting and automation tools to streamline deployment and configuration tasks
  
  
• Solid understanding of network protocols and infrastructure (BGP, OSPF), including routing, switching, and load balancing
  
  
• Experience with Wireshark or other protocol analysers
  
  
• Desired Skills: Good understanding of Cloud environments: Azure, AWS, GCP
  
  Documentation & Design
  
  
• Experience using Visio for network diagramming and design visualizations
  
  
• Ability to develop comprehensive implementation plans and project documentation
  
  Project Management
  
  
• Strong organizational and time management skills, with the ability to meet deadlines and manage multiple projects concurrently
  
  Certifications (Preferred or Required)
  
  
• Holds PCNSE / Next-Generation Firewall Engineer, Palo Alto Networks Certified Network Security Consultant (PCNSC) or similar certifications
  
  
• Willingness to pursue advanced certifications and professional development in the field of cybersecurity
  
  Soft Skills
  
  
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with customers and project teams
  
  
• Detail-oriented and results-driven, with a commitment to providing secure, high-quality solutions
  
  
• Ability to work both independently and as part of a team in a fast-paced, dynamic environment
  
  Professional Services Engineer– Benefits:
  
  
• Competitive salary, dependant on experience
  
  
• 26 days’ annual leave entitlement, rising with service
  
  
• Private health care policy
  
  
• 5% pension contributions
  
  
• Life Insurance policy
  
  
• Cycle to Work Scheme
  
  
• Numerous company events throughout the year
  
  
• Regular team building activities throughout the year
  
  
• Ample Free Parking Available on site
  
  To submit your application for this exciting full-time Professional Services Engineer opportunity, please click ‘Apply’ now