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Technical Support Team Supervisor

Bournemouth
2 weeks ago
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Technical Support Team Supervisor - Heat Networks & IOT - Bournemouth - £35 to £45k depending on experience.
Hello Recruitment is delighted to be recruiting a Technical Support Team Supervisor for an energy based business who specialise in delivering heat networks and IoT based systems based In Bournemouth.
You will be responsible for overseeing a team of graduate engineers who will be delivering technical support, making sure tickets are resolved promptly and to time and to customer satisfaction.
In addition you will deal with onboarding new members of staff and training them accordingly, conducting performance reviews and development plans to nurture the team.
The ideal person would be someone who has previous exposure to heating systems, controls or IoT environments. Someone perhaps who has been out in the field or conducted technical support who may now want to be based from the office in a leadership style role.
The role comes with an attractive salary of between £35000 and £45000 depending on experience and the opportunity to grow with a sizeable business

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