Regional Service Engineer - Mechanical / Electrical

StrongPoint ALS
Birmingham
1 week ago
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Overview

Strongpoint ALS is a leading provider of shopfitting and product solutions, delivering projects at pace across the ROI and UK. We are committed to operational excellence, innovation, and building high-performing teams to support our continued growth. We partner with a variety of clients in the retail sector performing both electrical and mechanical service and maintenance of a wide range of equipment including the fit-out, refurbishment and installation of checkouts, tills and cash tube along with any required groundwork and installation of external third-party lockers and reverse vending machines.

Role

Due to continued growth, and expansion we are actively recruiting for a number of Electrical, Mechanical or Multiskilled Regional Service Engineers to support our operations throughout the UK. The successful candidate will need to be flexible with work locations and be prepared to work at site locations- often including overnight stays and rotational weekend cover. Full product training will be provided. As part of our team of Regional Engineers, you will ensure the smooth operation and maintenance of systems such as Cash Tube, Ven Safe, Autostore, DRS, ESL, Self Checkouts, Checkouts, Lockers. Your role includes planned maintenance, responding to call-outs, supporting any additional products the company may introduce, providing accurate reporting upon site visits, and any other tasks the business requires.

Key Responsibilities and Duties
  • Planned Maintenance
    • Execute scheduled maintenance for all assigned systems.
    • Conduct regular inspections where necessary to prevent system failures.
    • Update maintenance logs and reports.
  • Callouts
    • Respond promptly to system malfunctions or failures.
    • Diagnose issues and perform necessary repairs.
    • Collaborate with team members to resolve complex problems.
  • System Management
    • Monitor performance metrics and suggest improvements.
    • Implement upgrades and modifications as needed.
    • Ensure all systems comply with safety and operational standards.
  • Cross-Functional Support
    • Assist other business units with technical needs as required.
    • Provide training and support to staff on system functionalities.
  • Adaptability
    • Be prepared to support any additional products introduced by the company.
  • Accurate Reporting
    • Document all site visits with detailed reports.
    • Communicate findings and actions to relevant stakeholders.
    • Ensure transparency and accuracy in all reporting activities.
Working Hours

Sunday to Thursday nights #removed# and Monday to Friday (Apply online only). Flexibility is required to support project schedules, including occasional evening, overnight or weekend work. All work arrangements comply with UK Working Time Regulations.

Additional Information
  • The role will require travel to customer sites within the UK and ROI
  • Applicants must have the right to work in the UK
  • Employment may be subject to relevant background checks where required
Equality & Inclusion

We are committed to equal opportunities and welcome applications from all suitably qualified candidates. Selection decisions are based on merit, skills and business requirements


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