Pharmacy Administrator - Homecare

Closing date: 15 March 2026

Hours: 37.5 hours per week, flexible working considered.

Are you seeking an opportunity to work in a dynamic, supportive environment with a friendly and experienced team? Join us as a Pharmacy Administrator in Homecare and take the next step in your career!

This role is ideal for someone looking to develop their administrative skills while supporting essential homecare services. You will manage patient prescriptions, maintain databases, and collaborate with clinical teams to ensure timely medication delivery.

You will handle queries from patients and healthcare professionals, maintain accurate records, and assist with financial reports. Comprehensive training and support will help you thrive in this fast‑paced environment.

To succeed, you will need strong communication skills, attention to detail, and a commitment to providing excellent service.

You will be part of a busy but supportive homecare team where continuous professional development is encouraged. Take this opportunity to make a significant impact on patient care while advancing your career!

Please note that we are not able to offer sponsorship for this role.

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• Provide clerical support to the Homecare team which may include filing, data manipulation, minute taking, organising meetings, producing procedures etc.
  
• Raise orders against Homecare prescriptions and ensure they reach the Homecare Provider in time for the first delivery.
  
• Process homecare prescriptions/services and invoices through the JAC pharmacy homecare management system in an accurate and timely manner.
  
• Monitor and maintain the pharmacy database in relation to Homecare services.
  
• Undertake any other relevant activities as may be necessary to provide a quality service as required.
  
• Act as meet‑and‑greet for visitors to the department as required.
  
• Deal courteously with telephone calls from patients, healthcare professionals and any other general enquiries or direct them to the appropriate people; take messages when required and provide a pleasant and helpful point of contact within a busy department.
  
• Ability to work under own initiative within the defined processes and procedures.
  
• Assist the Pharmacy Admin supervisor in the smooth running of the Pharmacy Homecare Service.
  

Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting‑edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.

As a medium‑sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.

We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state‑of‑the‑art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.

Further investment is underway, including the construction of Oak Wards – a new ward block featuring two 24‑bed wards – and the recently approved Women and Children's Centre, set to open by 2030.

Operational

To effectively operate the day‑to‑day running of the Pharmacy Homecare service:

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• Book out homecare drugs on the Pharmacy JAC computer system against clinically screened prescriptions, consultant cost centres and patient codes. This requires in‑depth knowledge of the pharmacy computer system and attention to detail.
  
• Maintain the homecare pharmacy database that records all patients within the homecare service.
  

Other Operational duties

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• Undertake as requested across a broad range of ad‑hoc projects, sometimes requiring preparation and collation of reports for distribution/circulation.
  
• Deal courteously with telephone calls from patients, healthcare professionals and any other general enquiries or direct them to the appropriate people. Take messages when required and provide a pleasant and helpful point of contact within a busy department.
  

Quality

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• Co‑operate with staff in other disciplines to help ensure the safe, effective and economic use of medicines.
  
• Maintain full patient confidentiality when dealing with prescriptions and any other sensitive information.
  

Trust Responsibilities

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• Be part of the Pharmacy team to enable the objectives of the Trust to be achieved.
  
• Contribute to the Trust complying with Medicines Management standards, Information Governance, Clinical Governance and Risk Management.
  

For further details, please refer to the full Job Description.

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• 4 GCSE passes or equivalent including English Language and Maths
  
• NVQ Level 3 or equivalent experience
  
• Knowledge of importance of confidentiality
  
• Knowledge of pharmacy, clinical or medical terms and issues
  

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• Relevant experience of working in a large organisation
  
• Experience of using a wide range of IT packages including Microsoft Office and Excel
  
• Experience of data entry, analysis and report production.
  
• Experience of taking and writing up minutes of meetings and setting up agendas for meetings.
  
• Experience of compiling and circulating paperwork for meetings.
  
• Experience of working within a customer or patient services environment
  
• NHS experience
  
• Experience of working in health care environment.
  
• Experience of managing database.
  

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• Excellent IT skills in relation to Microsoft Word processing, spreadsheets and Excel.
  
• Excellent IT skills in relation to Microsoft Teams including document filing and setting up virtual meetings.
  
• Ability to type accurately.
  
• Good use of initiative.
  
• Well‑developed organisational skills.
  
• Excellent prioritising skills.
  
• Excellent level of attention to detail
  

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• Polite and courteous
  
• Professional attitude.
  
• Initiative and common sense.
  
• Positive and flexible approach to work.
  
• Self‑motivated and team player.
  
• Commitment to personal development.
  

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• Good communication skills in relation to telephone technique or written work
  

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Milton Keynes University Hospital NHS Foundation Trust