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Clinical Helpline Nurse/ Homecare Nurse

NHS
Ashby-de-la-Zouch
1 day ago
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Clinical Helpline Nurse / Homecare Nurse Parenteral Nutrition

Location: Remote & Field-Based Opportunities: 2 positions available

About the Role

We are seeking an experienced and compassionate nurse to join our team in a dual role that combines remote clinical helpline support with hands-on homecare nursing.

As part of this unique position, you will:

  • Provide expert, timely advice to patients, families, and healthcare professionals through our out-of-hours Clinical Helpline.
  • Deliver safe, high-quality direct patient care at home for individuals receiving parenteral nutrition.

This is an exciting opportunity to make a genuine impact, offering both the reassurance of professional guidance and the continuity of personalised care in patients homes.

Main duties of the job

Clinical Helpline Nurse

  • Be the first point of contact for patients, caregivers, and healthcare professionals.
  • Carry out triage, offering evidence-based guidance and reassurance.
  • Escalate urgent or complex cases appropriately.
  • Coordinate referrals to healthcare services and specialists.
  • Maintain accurate and timely clinical documentation.
  • Support continuous improvement and quality assurance initiatives.
  • Deliver clinical care in patients homes, including assessment, treatment, and monitoring.
  • Set up, operate, and troubleshoot monitoring equipment safely.
  • Educate patients and families on managing conditions, nutrition therapy, and equipment use.
  • Collaborate with multidisciplinary teams to ensure seamless continuity of care.
  • Report and escalate clinical concerns or incidents in line with policy.

Requirements & Qualifications

  • Current NMC registration (Adult or Paediatric).
  • Minimum 2 years post-registration nursing experience, ideally with community or homecare exposure.
  • Confident in using and teaching clinical monitoring equipment.
  • Experience in clinical training, mentorship, or education is desirable.
  • Full UK driving licence and willingness to travel.
  • Strong communication skills with the ability to adapt to different audiences.

About us

Inizio Engage is a global provider of commercial and clinical healthcare solutions. We work with leading pharmaceutical and healthcare organisations to support the full patient journey from education and adherence to access and outcomes.

Inizio Engage is an equal opportunities employer. We welcome applicants from all backgrounds and are committed to creating a diverse and inclusive workplace.

Why Join Us?

  • A role that blendsremote clinical expertisewithdirect patient care.
  • The opportunity to make a real difference to patients and their families.
  • Work within a supportive, professional, and collaborative team.

Apply Now

If this sounds like the next step in your career, we'd love to hear from you. Please send your CV to

If you have not heard from the Recruitment Department within 7 days, unfortunately your application has not been successful.

Job responsibilities

  • Deliver safe, effective nursing care in accordance with clinical protocols, service standards, and professional guidelines
  • Provide patient-centred education and training to individuals, families, and carers on managing Total Parenteral Nutrition (TPN) and associated therapies
  • Establish and maintain effective clinical relationships with hospital and community healthcare professionals to support integrated care
  • Monitor, document, and escalate clinical incidents or adverse events in line with governance and reporting procedures
  • Ensure ongoing compliance with infection control, clinical policies, and the safe use and maintenance of medical equipment

Person SpecificationExperience

  • NMC registration (Adult or Childrens Nurse)
  • Minimum 1 year of post-registration experience
  • Full UK driving licence
  • Comfortable using IT systems and Android devices
  • Experience with CVAD or parenteral nutrition
  • Knowledge of outpatient antibiotic therapy or iron management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.


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