Job Title: IT Project Engineer
Location: Chorley
Salary: £35,000 - £45,000
We have an exciting opportunity for a IT Project Engineer / 3rd Line IT Support Engineer to join a growing, friendly and dynamic Managed Service Provider (MSP) who deliver support both remotely and in person to Businesses across the UK.
The Role of IT Project Engineer
The IT Project Engineer / Senior IT Support Engineer is responsible for leading and delivering IT infrastructure projects for multiple clients in a managed services environment. This role combines technical expertise, project management, and client-facing skills to design, implement, and optimize solutions that meet business objectives.
Key Responsibilities of the IT Project Engineer
Project Leadership: Lead projects from planning through implementation, including cloud migrations, network buildouts, virtualization, and security modernisations. Ensure projects are delivered on time, within scope, and to quality standards.
Technical Solution Design: Architect and deploy solutions such as Windows Server, Azure, Microsoft 365, Active Directory, Exchange/O365 migrations, and hybrid cloud environments. Configure and secure network hardware (VPNs, firewalls, routers, switches).
Client Engagement: Act as a technical lead and consultant, communicating directly with clients to align technology solutions with business goals. Provide Tier 3 escalation support
Documentation & Reporting: Create and maintain comprehensive project documentation, configurations, standards, and SOWs. Provide regular updates to clients and leadership.
Security & Compliance: Implement and manage security improvements (MFA, endpoint protection, email filtering, secure remote access). Ensure all solutions adhere to security best practices and compliance requirements.
Process Optimization: Identify opportunities for automation and workflow improvements. Implement scripts and tools to enhance efficiency and reliability of IT services.
Collaboration: Work closely with internal teams, vendors, and client IT departments to ensure seamless project execution. Mentor junior engineers and contribute to knowledge sharing.
Person Specification for the IT Project Engineer
* Minimum 3 years' experience in an MSP or multi-client environment.
* Strong background in Microsoft 365, Azure, Windows Server, and network infrastructure.
* Hands-on experience with virtualization platforms (VMware, Hyper-V), Cisco/Meraki/Fortinet, Intune, and cloud technologies.
* Proven success leading migrations, upgrades, and implementations independently.
* Excellent communication, client-facing, and project management skills.
* Commitment to documentation, continuous learning, and white-glove service.
Benefits
* Career progression opportunities.
* 23 Days Holiday
* Company pension
* Health & wellbeing programme
* On-site parking
Keywords: IT Engineer, IT Support Engineer, Senior IT Support Engineer, Project Engineer IT, Senior Project Engineer, IT Engineer, 3rd Line IT Support, 3rd Line Engineer, 3rd Line Support
Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards
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