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Repair Support Engineer - Mechanical

Ontic
Tewkesbury
5 days ago
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Overview

Ontic is recruiting for a Repair Support Engineer – Mechanical to join the MRO Engineering Team in Tewkesbury. The role will initially be based in Staverton before moving to the new Tewkesbury facility. Ontic is a community of innovators focused on engineering parts for the aerospace and defence industries, with a commitment to excellence and continuous improvement.

Responsibilities
  • Support mechanical MRO products throughout their lifecycle, including hydraulic, pneumatic, and electrical actuation systems.
  • Provide timely technical support to technicians, operators, and internal and external stakeholders.
  • Interpret maintenance data (CMMs, Service Bulletins, OEM documentation) to extract and apply repair and testing procedures.
  • Author and maintain high-quality technical reports, repair procedures, and training materials.
  • Perform root cause investigations and deliver corrective and preventive actions.
  • Deliver on-site technical training to A&T teams to enhance capability and compliance.
  • Collaborate with cross-functional teams to maintain engineering excellence and meet KPI targets.
  • Travel occasionally to provide external support where required.
About You / Qualifications
  • A degree (or equivalent experience) in a relevant technical discipline.
  • Significant experience in a technical support or production engineering role, ideally within aerospace MRO.
  • Solid understanding of civil and military MRO procedures.
  • Strong written and verbal communication skills and the ability to explain complex technical concepts clearly.
  • Proficiency in Microsoft Office and experience working with ERP systems.
  • A self-motivated, organized, and flexible approach with the ability to work independently and as part of a wider team.
  • Willingness to travel and work flexibly to meet business needs.
Benefits
  • Up to 29 days annual holiday plus Bank Holidays
  • 10 hours paid volunteering time
  • Annual goal share bonus scheme for all employees
  • 24/7 Employee Assistance Program (EAP)
  • Discounts and offers from a range of retailers
Additional Details
  • Location: Tewkesbury, England, United Kingdom (role initially based in Staverton)
  • Employment type: Full-time
  • Seniority level: Entry level
  • Industries: Aviation and Aerospace Component Manufacturing

We are a fast-paced business with ambitious growth plans; if you are dedicated, enthusiastic and always seeking ways to improve, you\'ll enjoy a career with us!


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