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Ophthalmic Electromechanical Field Service Engineer

ACS Business Performance Ltd
Crewe
6 days ago
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Overview

Ophthalmic Electromechanical Field Service Engineer | Field-Based - North West / West Midlands

ACS are recruiting for a Field Service Engineer with a background in electromechanical systems, ideally within ophthalmic or medical devices, to join a specialist technical services team. This is a field-based role covering customers across the Northwest and West Midlands, ideally based within 10 miles of Stoke or Crewe. Occasional national and European travel may be required.

Responsibilities
  • Install, service, repair, decommission, and upgrade ophthalmic equipment at customer sites
  • Provide professional, responsive, and proactive technical support
  • Liaise effectively with team leaders, managers, and clients to ensure satisfaction
  • Maintain accurate reports, system updates, and stock control
  • Ensure compliance with Health & Safety and WEEE procedures
  • Attend training to support development across other product sectors
  • Be flexible to travel within the UK and occasionally abroad
Skills & Experience
  • Experience with ophthalmic or other medical devices strongly preferred
  • Previous field service experience essential
  • Strong electromechanical or electrical/electronic engineering background
  • Excellent customer service, communication, and problem-solving skills
  • Organised, punctual, and professional with a clean driving licence
  • Comfortable with occasional early starts, late finishes, and travel
Qualifications
  • City & Guilds / ONC / HNC in Engineering (Preferred)
  • Must hold or be able to obtain a valid passport

Note: If you feel that you have the skills and experience required in this advertisement to be a Ophthalmic Electromechanical Field Service Engineer, submit your CV including an outline of your experience. It is advisable to include a covering letter outlining your experience with your application to enhance your chances of selection.


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