About Us
Dyson is a global technology company with a unique philosophy - to solve problems that others ignore, first. It transforms every category it enters with radical and iconic re‑inventions that work, perform and look very different. Dyson Estates consists of 160 properties including offices, RDD facilities, manufacturing sites and direct retail stores and is growing with the expansion of our HQ in Singapore – St James Power Station.
Five years ago 80% of Dyson’s business was full‑size vacuum cleaners. Today, its digital motor powered cordless vacuums, robots, Airblade hand dryers, bladeless fans, humidifiers, purifiers, heaters and personal care are powering its growth in 75 countries around the world.
Dyson is rapidly expanding; in its new and core categories, and across all global markets. The next five years are going to be Dyson’s biggest and busiest yet. By 2025, there will be 100 new machines, 3 new product portfolios and Dyson’s headcount will have grown. With this pace of growth, these ambitious plans, and the complexities of global expansion, it is natural that Dyson is working towards creating great spaces to work in.
About the Role
Responsible for providing technical support and execute to Dyson’s Estates strategies to ensure safe and efficient functioning, and optimal utilisation of assigned systems within the UK estate.
Main Duties/Responsibilities:
- Responsible for assisting Department Head in planning, coordinating, and implementing defined Mechanical system maintenance of facilities.
- Subject matter expert in defined system area (Mechanical)
- Participate as a stakeholder in technical review for any defined (Mechanical) system installation and provide feedback in ensuring sustainable operation and specification fulfilling the needs of the operation, business goal and objectives.
- Ensure all works managed are compliant with safe work procedure, risk assessment, and site established safety protocol for any defined systems (Mechanical) work activities.
- Responding and troubleshooting on defined system (Mechanical) relating to any interruption/incident, in root cause identification, corrective, and preventive action in the shortest period. Able to collaborate with various stakeholder in resolving the issue amicably.
- Ensuring all assigned work tasks are managed through the CAFM system with clear, concise and regular updates via the system to end users to the point of completion.
- Create new and review existing defined system (Mechanical) Operating Procedure and Risk Assessment.
- Participate in Hazard Identification, Risk Assessment and Risk Control on the defined system (Mechanical).
- Perform FMEAs (Failure Model and Effect Analysis), eliminate a single point of failure and mitigate supply interruption risk.
- Established effective monitoring, measurement, and analysis system for evaluating the performance of defined system (Mechanical) operation and maintenance in meeting set KPIs. Recommend and implement improvement/changes where appropriate.
- Lead / support, schedule and coordinate critical works EG shutdown maintenance on power distribution or interruption of critical Mechanical assets.
- Implement, execute, review, and improve maintenance programs such as preventive maintenance; corrective maintenance on defined system (Mechanical) in ensuring maximum system uptime and reliability can be achieved.
- Maintaining good system records such as system design, drawings, commissioning reports, manuals etc & co‑ordinate with the Building & Compliance Manager is how best to achieve this.
- Perform investigation when system operation deviates from initial operating baseline. Report and document findings and perform corrective action where applicable.
- Maintain good maintenance records for traceability. Set priority, follow up and rectified defects identified promptly.
- Digitization on operation and maintenance workflow in improving productivity, data management, and maintaining a ready‑to‑audit status. Analyse data in getting an insight on system performance, efficiency, and identified potential improvement.
- Track consumption and capacity. Set trigger for defined system (Mechanical) review and proposed plan for system upgrade in meeting operational / minimum demands.
- Work with various stakeholders in providing detailed design, and technical support on defined system (Mechanical) allowing for potential implementation for new technology.
- Participate in change management review for new processes in identifying hazards and ensuring existing facilitation compatibility and meeting the regulatory requirements.
- Support EHS team in internal, external, and regulatory audits.
- Support Building & Compliance Manager in achieving 100% compliance across all defined systems (Mechanical) and owning activities to achieve this EG planned maintenance performance or remedial work activity.
- Lead in defined system area in UK Energy Efficiency Programme
- Articulate asset critically and link to overall maintenance strategy
- Own the operational risk register and articulate risk tolerance for the core business,
- Link spending and budgets to operational risk tolerance,
- Oversee forward maintenance strategy and PPM schedules,
- Own building intelligence systems – BMS, BIM, CAFM, CAR, Document Management
- Create and implement meticulous monitoring protocols to oversee the real‑time health and performance of building systems.
- Identify, evaluate, and implement state‑of‑the‑art technologies to gather data from diverse building systems, including HVAC, lighting, security, energy management, and occupancy sensors.
- Own and develop Dyson’s BMS
- Collaborate closely with other teams within Facilities to identify opportunities for reducing energy consumption and fortifying sustainability initiatives.
- Develop meaningful and positive relationships with key suppliers to engender collaboration and high value outcomes for Dyson.
- Assimilate new insights and evaluate the feasibility and potential benefits of adopting innovative solutions that drive continuous improvement.
- Overseeing the IFM contractor. This includes monitoring their progress, ensuring they adhere to project timelines and budgets, and addressing any issues that may arise.
- Ensuring quality of the IFM delivery. The Systems Lead must verify that the contractor's work meets the specified quality standards and that the final product meets the required specifications.
- Budget and schedule management of all engineering works of the IFM provider. They need to track project costs, manage expenses, and ensure the project stays within the allocated budget and schedule.
- Risk Management of the IFM contract. Identifying potential risks, developing mitigation strategies, and monitoring risks throughout the project lifecycle.
- Process Improvement opportunities. Identifying areas for improvement in the contractor's processes and implementing changes to optimize efficiency and quality.
- Reviewing and managing contracts with the IFM contractor to ensure compliance and adherence to all terms and conditions.
About You
We're looking for someone that has:
- Qualified to NVQ Level 4 or related Mechanical specialism.
- Experience of managing the maintenance of complex building systems (such as BMS, Smart Lighting, HV & LV and UPS as examples)
- Experience in the management of Supply Chain & their contracts including setting & managing Key Performance Indicators, realistic objectives, monitoring performance and giving feedback.
- Experience of managing Health & Safety in a maintenance environment including carrying out. IOSH or NEBOSH desirable.
- Experience of undertaking safety audits and risk assessments along with managing permitting processes.
- Excellent interpersonal skills, able to communicate technical information clearly and build effective working relationships with diverse stakeholders to achieve shared goals.
Benefits
Financial
- Performance‑related bonus scheme
- Competitive pension scheme
- Life assurance
- Discounts on Dyson machines and retail discounts
- Free bus travel to and from campus (from Bristol, Bath, Chippenham, and Swindon)
Lifestyle
- 27 days’ holiday (plus bank holidays)
- Free on‑site lunches, fruit, and hot drinks
- Free on‑site sports centre, gym, hair salon, and lifestyle assistance (concierge)
- Electric vehicle salary sacrifice scheme
- Ability to purchase additional holiday
Health
- Private medical insurance and dental insurance
- Employee assistance programme, digital GP, on‑site physio and GP, prescription service, fertility treatment support
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
